Best Advice

A few simple precautions will make your trip smoother and avoid the most common surprises.

• Agree the full price in writing before the trip — vehicle, distance, inclusions and any extras. Our Booked Price Guarantee covers you if a driver later asks for more than the agreed amount.
• Confirm the vehicle — type, year, air-conditioning, luggage capacity, and child-seat availability if needed.
• Share your itinerary early — give the driver the route and overnight stops so they can plan distances and fuel.
• Read recent reviews and verified bookings — they are a far better signal than star averages alone.
• Keep all communication on the platform — messages and quotes are recorded, which protects both parties if anything is disputed.
• No payment is required to book — settle directly with the driver as agreed; never wire money in advance to a stranger.